大家好，关于亚马逊邮件模板怎么设置很多朋友都还不太明白，今天小编就来为大家分享关于亚马逊邮件模板怎么设置的知识，希望对各位有所帮助！
18封最全亚马逊站内信邮件模板
1.亚马逊卖家发货到达时间邮件模板
Dear ___,
Thank you so much for your great support on us.
Usually it takes about 7-12 days for the item to reach you.
Any question, feel free to contact us and we will reach you at the soonest.
Best regards
2. 回复买家询问物流情况的邮件模板
Dear ___,
Thanks for your message. Hope you are great.
Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office).
International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.
Your understanding will be highly appreciated.
Best regards
3.先填单,漏发货后，向客人解释的邮件模板
Dear ___,
Thank you so much for your great support and sorry for keeping you waiting.
We checked the tracking information found there is no update information as you said.
We will contact the post office to find out the problem.
We wonder would you still want the item, if yes, inform us the size and we will resend you asap.
If not, we will make you the full refund.
Waiting for your reply.
Any inconvenience hope your kind understanding.
Best regards
4. 产品发货后，客户提出要换货的回信邮件模板
Dear ___,
Thanks for contact with us.
Sorry to tell you that the item have been dispatched, and we can't change it for you now .
We knew you receive it and it is not suitable for you.
To express our apologize, we provide few suggestion following by:
We will arrange a suitable replacement for you for freeWe can refund full price for you.Which one do you prefer?
Sorry for all inconvenience it led to.
Looking forward to your reply.
Sincerely,
5. 亚马逊卖家邀feedback的邮件模板
Dear----
Thank you for your purchase! Order id_______________.
I am writing to concern whether you have receive your item.
Are you satisfied with our product and service.
If you have any question with your order,please contact with us.
We would try our best to solve it.
If you are satisfied with our services, would you please give us a honor to share your feeling on the following link:
Thanks in advance. We will really appreciate with it.
Have a nice day!
Best regards
6. 买家要求退货，卖家回信邮件模板(自发货)
Dear----
Thank you for contacting us regarding your inquiry.
We found your return request. Could I know the reason why you want to refund?
Are there any issues of our product?
If yes, could you sent the photo of the issues thus we can help you better and submit to QC.
Will it be possible to give new one as a compensation?
Or how about we make you a partial refund as a way to make up for this?
Looking forward to your reply soon.
Best regards
7. 亚马逊客户退货的询问原因邮件模板
Dear ---
Thank you so much for your great support on us.
So sorry for the inconvenience it caused.
Could I know the reason why you return the item?
Are there any issues of our product?
If yes, could you sent the photo of the issues thus we can help you better and submit to QC.
Waiting for your reply.
Best regards
8. 客户询问货物的tracking number的回信邮件模板
Dear————,
Thank you for contacting us regarding your inquiry.
Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-7 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.
Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.
Best regards
9.索取Review模板
Dear————,
My name is X and I am the owner of [Your Amazon Store Name]. I want to personally thank you for being one of our customers!
I noticed that your order was delivered recently. Product Ordered: X
Your order: ... ID%3D[insert customer's order # inside these brackets and delete brackets]
I hope that you've had a chance to try the product. I want to make sure that you are 100% happy. If you have any issues, please reply to this email so I can make it right! (In fact, I love to hear from people who are enjoying my products, so I'd like to hear from you even if everything has gone smoothly!)
If you are not satisfied with the product, please give us a chance to make it right! Respond to this email, and I will do whatever it takes to make you happy.
We'd be honored to get your honest experience and suggestion of the product!
... es%23
Thank you again for ordering from [Your Amazon Store Name]. We truly appreciate your business. We LOVE our customers and we will always be here if you need us.
Wishing you the best,
10.亚马逊的商品被跟卖，发警告信的邮件模板
Dear B ”,
It has come to our attention that B ” is using the " A " trademark without license or prior written authorization from " A ".
" A " holds federal trademark registrations in the United States. So B ” listings violate " A " trademark and intellectual property rights. You are also in breach of Amazon’s Participation Agreement.
Therefore, we demand that you immediately remove all listings on Amazon.com in which B ”utilizes our trademarks and images protected by copyright.
B ” currently has at least one listing on Amazon.com for products that utilize A’s” trademarks and/or copyrights without authorization. See the following ASIN: B001234567 (写自己的 ASIN)
" A " is the only entity authorized to provide authorization to sell its products on Amazon.com. Your listing constitutes a violation of " A's " trademark rights, copyrights, and Amazon’s Participation Agreement.
B ” 's infringing listings must be removed immediately to prevent damage to " A " brand and lost sales.
While " A " has many options available under this state. But we would prefer to resolve this matter amicably. Please confirm to us in writing within 24 hours, that you have:
(1) Removed all of " A’s " trademarks and copyright material from your Amazon.com listings and any other website or public display you operate;
(2) Removed all of " A’s " listings of products it claims to be associated with " A’s ", including but not limited to the ASINs listed above
Failure to take action within 24 hours will force us to report this serious violation to the Amazon seller performance team. This is licensed products to Amazon.com as well, Amazon seller performance team will take such violations very seriously, possibly resulting in removal of your selling privileges on Amazon.com.
Thank you for your attention to this matter. Please contact us if you have any questions.
Legal on behalf of " A "
11.邀请顾客成为老客户群邮件
Dear_______,
Thanks for your kindly support for 店铺名.
To express our grateful, we want to invite you join in our VIP team(自己取名)”
Our VIP team member(自己取名)can experience our new product in advance and enjoy discount .
Just contact us with order ID by contacting our email on attachment.(把邮箱放在附件上)
We are waiting for your email.
Have a good time.
Best regards,
12.买家不知道如何使用产品的回信邮件模板
Dear————,
Thank you for contacting us regarding your inquiry.
We are really grateful with your question Thus we can realize our shortage of product listing.
We will update our listing to perfect our product information.
There is the latest instruction of our product .Please check the attachment for your reference.
If you still have any question, please be free to contact with us.
We will do our best to help you ASAP.
Best regards,
13.给买家补发自发货售后件的通知模板
Dear————,
Hope you are fine and doing well.
We have already arrange the replacement to you for your reference.
(产品具体参数)
The tracking number is _______________, please click the attachment to get more detail .
It will take 7-10 day to arrive your city because of the long distance.
Thanks for your kindly understanding and support.
If you still have any question, please be free to contact with us.
We will do our best to help you ASAP.
Best regards,
14.差评跟进邮件(进度一)
Dear————,
How are you recently? Hope you and your family are good.
We found your review for (产品).We are really sorry for the inconvenience it caused
To express our apologize, we provide few suggestion following by:
We will arrange a suitable replacement for you for freeWe will provide a claim code for you.Or refund allWhich one do you prefer?
Looking forward to your reply soon.
Best regards,
15.差评跟进邮件(进度二)
Dear————
Hope you have a great time.
I am writing to concern whether you have receive the replacement.
If you still have any question with your order, please contact with us.
We would try our best to solve it.
If you are satisfied with our services, could you do me a big favor to upgrade the r eivew?
The following link:————————————————————————————
It is really important for me.
We will really appreciate for it.
Sincerely,
16. 客户订购多个产品，卖家发邮件确认产品订单
Dear ——，
Thank you so much for your great support on us.
We have received your order of XXXXXX”.
We will work on your order asap, we just want to confirm the amount of the compass, did you order 10（数量） pcs?
产品参数——————————————————
If nothing is wrong, we will ship them asap.
Best Regards
Seller’s name
17. 卖家发错地址
Dear____，
Thank you so much for your great support on us.
What a big mistake we made!
Sorry, but will you still want the items? If yes, we will resend you immediately and make you a partial refund , if not, we will make you the full refund.
Waiting for your reply and hope your kind understanding.
Best Regards
Seller’s name
18. 客户因订购的商品大小不合适导致退货
Dear——，
Thanks so much for your great support on 店铺名.
So sorry for the inconvenience that the swimming suit（产品名） did not fit you.
Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?
Just suggestion, if you insist on returning it back, we will go to the further step.
Waiting for your reply.
Best Regards
亚马逊站内信模板大全分享
1、亚马卖家发货到达时间邮件模板
Dear
Thank you so much for your great support on us.
Usually it takes about 7-12 days for the item to reach you.
Any question, feelfree to contact us and we will reach you at the soonest.
Best regards
2、回复买家询问物流情况的邮件模板
Dear
Thanks for your message. Hope you are great
Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place/it is now reaching yourlocal post office).
International shipping information may not update so prompt, usualy it takes around 7-15 days for shipping. Could youplease keep your patience and wait for a few more days? We wi keep tracking for you, any news we willinform you asap.
Your understanding will be highly appreciated.
Best regards
3、先填单,漏发货后，向客人解释的邮件模板
Dear
Thank you so much for your great support and sorry for keeping you waiting.
We checked the tracking information found there is no update information as you said.
We will contact the post office to find out the problem.
We wonder would you stil want the item, if yes, inform us the size and we will resend you asap.
if not, we will make you the full refund.
Waiting for your reply.
Any inconvenience hope your kind understanding
Best regards
4、产品发货后，客户提出要换货的回信邮件模板
Dear
Thanks for contact with us.
Sorry to tell you that the item have been dispatched, and we can't change it for you nowWe knew you receive it and it is not suitable for you.
To express our apologize, we provide few suggestion following by!
1.We will arrange a suitable replacement for you for free
2.We can refund full price for you.
Which one do you prefer?
Sorry for all inconvenience it led to.
Looking forward to your reply.
Sincerely,
5、亚马逊卖家邀 feedback 的邮件模板
Dear----
Thank you for your purchase! Order id
am writing to concern whether you have receive your item.
Are you satisfied with our product and service.
If you have any question with your order,please contact with us.
We would try our best to solve it.
if you are satisfied with our services, would you please give us a honor to share your feeling on the following link
Thanks in advance. We will really appreciate with it
Have a nice day!
Best regards
6、买家要求退货，卖家回信邮件模板(自发货)
Dear---
Thank you for contacting us regarding your inquiry.
We found your return request. Could I know the reason why you want to refund?
Are there any issues of our product?
iIf yes, could you sent the photo of the issues thus we can help you better and submit to OC
Will it be possible to give new one as a compensation?
Or how about we make you a partialrefund as a way to make up for this?
Looking forward to your reply soon.
Best regards
7、亚马逊客户退货的询问原因邮件模板
Dear---
Thank you so much for your great support on us.
So sorry for the inconvenience it caused.
Could i know the reason why you return the item?
Are there any issues of our product?
ifyes, could you sent the photo of the issues thus we can help you better and submit to C.
Waiting for your reply.
Best regards
8、客户询问货物的 tracking number 的回信邮件模板
Dear--
Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend order:are shipped on the following Monday. Please allow 3-7 business days after shipment for delivery. You will receive ashipping confirmation email from Amazon when the shipping information has been uploaded.Your patience and understanding are greatly appreciated. lf you have any other questions or concerns, feelfree to contactu5.
Best regards
9、索取 Review 模板
Dear----
My name is X and I am the owner of (Your Amazon Store Name]. I want to personally thank you for being one of ourcustomers!
I noticed that your order was delivered recently. Product Ordered: X
Your order: ... lD%3Dlinsert customer's order # inside these brackets and deletebrackets]
I hope that you've had a chance to try the product, I want to make sure that you are 100% happy. lf you have any issuesplease reply to this email so l can make it right! (in fact, love to hear from people who are enjoying my products, so l'dlike to hear from you even if everything has gone smoothly!)
If you are not satisfied with the product, please give us a chance to make it right! Respond to this email, and I will dc
whatever it takes to make you happy.
We'd be honored to get your honest experience and suggestion of the product!
... es%23
Thank you again for ordering from (Your Amazon Store Name). We truly appreciate your business. We LOVE our customersand we will always be here if you need us.
Wishing you the best,
10、亚马逊的商品被跟卖，发警告信的邮件模板
Dear《B》
It has come to our attention that g is using the " A "trademark without license or prior written authorization from " A
"A " holds federal trademark registrations in the United States.So g listings violate " A " trademark and intellectualproperty rights You are also in breach of Amazon’ s Participation Agreement.
Therefore, we demand that you immediately remove all listings on Amazon.com in which g utilizes our trademarks andimages protected by copyright
11、邀请顾客成为老客户群邮件
Dear
Thanks for your kindly support for 店铺名
To express our grateful, we want to invite you join in ourvip team(自己取名)
Our ViPteam member(自己取名)can experience our new product in advance andenjoy discountJust contact us with orderiD by contacting our email on attachment.把邮箱放在附件上)
We are waiting for your email.
Have a good time.
Best regards,
12、买家不知道如何使用产品的回信邮件模板
Dear-
Thank you for contacting us regarding your inquiry.
We are really grateful with your question Thus we can realize our shortage of product listingWe will update our listing to perfect our product information.
There is the latestinstruction of our product .Please check the attachment for your reference
Ifyou still have any question, please be free to contact with us.
We will do our best to help you ASAP.
Best regards,
13、给买家补发自发货售后件的通知模板
Dear----
Hope you are fine and doing well.
We have already arrange the replacement to you for your reference.
(产品具体参数)
The tracking number is
please click the attachment to get more detail .
14、未付款订单的催款模板
Dear XXX，
We have got your order of XXXXXX。But it seemsthat the order is still umpaid f there's
best wishes
译:亲爱的XXX
我们已收到你的订单xxxxxx。但似乎仍然尚未支付。如果有什么关于价格，大小等问题可以帮助您，请随时与
15、客户因订购的商品大小不合适导致退货
Dear XXX，Thank you so much for your great support on us. So sorry for the inconvenience that XXX WiJust suggestion, if you insist on returning it back, we will go to the further step.
Waiting for your reply.
best wishes译文:亲爱的顾客，非常感谢您对我们的大力支持!很抱歉，因为XXX，给您带来不便。这件产品您可以送给我们等待您的回信。
16、卖家发货到达时间通知
Dear XXX，
Thank you so much for your great support on us.
Usually it takes about 7-12 days for the item to reach you.
Any question, feel free to contact us and we will reach you at the soonest.
best wishes译文:亲爱的顾客，非常感谢您对我们的大力支持!一般情况下，7-12天内您便会收到货物。如有问题，请随
17、卖家发货后，要求客户写反馈
Dear XXX，
Thank you very much for your order!We have shipped the goods and it will arrive at your side soon. Hope you likeit! And we ariHaveanice day!best wishes译文:亲爱的顾客，非常感谢您的订单!货物已发出，您将会很快收到。希望您会喜欢! 我们期待您的反馈!
18、卖家发错地址
Dear XXX，Thank you so much for your great support on us. What a big mistake we made ! Sorry, but wiWaiting for your reply and hope your kind understanding.
bestwishes译文:亲爱的顾客，非常感谢您对我们的大力支持!我们犯了很大的失误。很抱歉，不知您是否还需要这个产
邮件转化提高30%！亚马逊多站点、多语言促销优惠邮件模板大全
专业的亚马逊邮件模板大全——多站点语言促销优惠版
?此前，船长BI整理了一版包括亚马逊客服常见的「售后」场景在内的邮件模板；现在，船长BI将针对「促销优惠」场景为大家整理一份邮件模板，该版邮件模板同样是由船长BI聘请资深亚马逊深运营编写和专业语言专家翻译的。
话不多说，直接上模板，赶紧get√：
英语促销邮件模板?
意大利语促销邮件模板?
德语促销邮件模板?
西班牙语促销邮件模板?
日语促销邮件模板?
以上邮件模板仅供参考，你也可以根据自己促销优惠的产品、时间等细节内容对邮件模板进一步的再优化和调整，以达到最佳的推送效果。
邮件书写注意事项：
注意单词拼写和语法：发送前记得检查；注意标点符号：一定要用英文格式；注意尽量少或者不要使用缩写：比如用u”代替you”；注意内容描述重点：没必要写的不要写，正文内容简明扼要；注意首次和客户沟通：最好使用Dear/Sincerely，等礼貌尊敬的词汇打招呼。更多内容：
如果你还需要其他类型的邮件模板，老规矩，可以直接在留言区留言，船长BI会根据大家的留言需求不定期为大家做整理。
你可以对客户自定义分组，定时、批量发送邮件。查看用户是否打开查看了及打开率情况等等。
邮件使用趋势：
到2024年，邮件营销依然主要的跨境电商卖家获客方式之一，并且这一趋势还将不断增长。船长BI获悉，据潜在客户生成平台OptinMonster的一项研究发现，2024年，全美年龄在15到24岁之间的受访者中有91％使用电子邮件，年龄在65岁及以上的受访者中有85.5％使用电子邮件。
因此，邮件营销卖家必须引起重视，但同时，也要观察和注意影响邮件营销的趋势、变化和创新，适时地做好应对调整。
文/船长BI，转载请注明出处
好了，关于亚马逊邮件模板怎么设置和亚马逊邮件模板怎么设置的问题到这里结束啦，希望可以解决您的问题哈！
